Shipping Policy

All orders are processed within 1–3 business days (Monday through Friday, excluding holidays). Orders placed on weekends or holidays will be processed on the next business day.

You will receive an order confirmation email once your purchase is complete, followed by a shipping confirmation email once your order has been dispatched.

We offer the following shipping options:

• Free Shipping: Available on all orders over $100 within the United States.
• Standard Shipping: Orders under $100 are charged a flat shipping fee, calculated at checkout based on your location and order weight.

Shipping costs for international orders are calculated at checkout and vary depending on destination and package weight.

Once your order has shipped, delivery times are as follows:

• United States: 5–11 business days
• International: 7–18 business days, depending on destination and customs processing

Please note that delivery times are estimates and may vary due to carrier delays, weather conditions, or customs inspections.

We ship to selected international countries. International shipping rates and delivery times vary by destination and are calculated at checkout.

Please note that international orders may be subject to customs inspections, which can cause delays beyond our control.

For international orders, customers are responsible for any customs duties, import taxes, or fees charged by their country. These charges are determined by your local customs authority and are not included in our shipping costs.

Fyn Damascus Knives is not responsible for any delays or additional costs incurred due to customs processing.

While we strive to meet our estimated delivery times, delays may occur due to:

• Holidays and peak shopping seasons
• Severe weather conditions
• Carrier delays or disruptions
• Customs inspections for international orders

Fyn Damascus Knives is not responsible for shipping delays caused by carriers or customs once the order has left our facility. If your order is significantly delayed, please contact us and we will do our best to assist you.

If your order appears to be lost in transit, please contact us immediately. We will work with the shipping carrier to locate your package and resolve the issue as quickly as possible.

In most cases, we can file a claim with the carrier and arrange for a replacement or refund if the package cannot be recovered.

We take great care in packaging your knives to ensure they arrive in perfect condition. However, if your order arrives damaged, please contact us within 48 hours of delivery.

To process your claim, we will need:

• Photos of the damaged packaging
• Photos of the damaged product
• Your order number

Once we receive this information, we will arrange for a replacement or refund as appropriate.