Privacy Policy

Privacy Policy

At FynDamascusKnives ("we", "our", or "us"), your privacy is important to us. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or interact with our services.

1. Information We Collect

Personal Identification Information

We may collect personal identification information from you in a variety of ways, including when you place an order, fill out a contact form, or subscribe to our newsletter. This may include your:

• Name
• Email address
• Shipping and billing address
• Phone number
  
• You may visit our site anonymously, but providing certain information may be necessary to access specific features.

Non-Personal Identification Information

We may collect non-personal data such as:

• Browser type
• Device information
• IP address
• Referring pages
• Time spent on pages
• Interaction with ads

This data helps us improve user experience and website performance.

Cookies & Tracking

We use cookies and similar technologies to enhance your browsing experience, analyze traffic, and serve relevant ads (e.g., through Google Analytics and Facebook Pixel).

2. How We Use Your Information

We may use the information we collect from you to:

• Process and fulfill orders
• Respond to customer service inquiries
• Improve our website and user experience
• Send promotional emails and product updates (you may unsubscribe anytime)
• Conduct analytics and advertising via third-party tools

3. How We Share Your Information

We do not sell, trade, or rent your personal information.

We may share necessary information with trusted third parties for the sole purpose of:

• Shipping your orders
• Email communication
• Analytics and marketing tools

These third parties are obligated to protect your information and use it only as needed.

4. Email Marketing & Opt-Out

By subscribing to our newsletter, you agree to receive marketing emails. You may opt out at any time by:

• Clicking the “unsubscribe” link at the bottom of our emails
• Contacting us directly via our contact form

5. Data Security

• We take data protection seriously and implement industry-standard security practices. All sensitive data transmitted between your browser and our site is encrypted via SSL.

Our checkout process is powered by Shopify and complies with PCI standards.

6. Children's Privacy

Our website is not intended for individuals under the age of 13. We do not knowingly collect information from children.

7. Your Rights & Choices

• You have the right to:
• Access the personal data we hold about you
• Correct inaccurate data
• Request deletion of your data (subject to legal and transactional requirements)
• Withdraw consent for email marketing
• To request access or changes to your data, please use our contact form.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date. Your continued use of the site constitutes your agreement to the revised terms.

9. Contact Us

If you have any questions about this policy or your personal data, please contact us through our website's contact form.